Withdrawal Policy
Statutory withdrawal instruction and model withdrawal form for consumers.
Right of Withdrawal
Consumers within the meaning of § 13 BGB have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us Leon Holetz & Kilian Dickmann GbR – N3XT-Agency Oldenburger Straße 25b 90425 Nürnberg, Germany Email: [email protected] of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Early Performance and Expiry of the Right of Withdrawal
If you requested that the services begin during the withdrawal period, you shall pay us a reasonable amount which is in proportion to the services already provided up to the time at which you inform us of the exercise of the right of withdrawal, in comparison with the full coverage of the contract (§ 357a BGB). The right of withdrawal expires early if we have fully performed the service and only began performance after you gave your express consent and simultaneously confirmed your knowledge that you lose your right of withdrawal upon full performance of the contract (§ 356 (4) BGB).
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back to us.) To: Leon Holetz & Kilian Dickmann GbR – N3XT-Agency Oldenburger Straße 25b 90425 Nürnberg, Germany Email: [email protected] — I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*): — Ordered on (*)/received on (*): — Name of consumer(s): — Address of consumer(s): — Signature of consumer(s) (only if this form is notified on paper): — Date: (*) Delete as appropriate.